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PHLX NASDAQ OMX PHLX 1900 Market Street
Philadelphia, PA 19103
Phone: 1-800-THE-PHLX
Fax: (215) 496-5460
Contact by email

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Equity Help Desk and Support Group

 

Effective October 24, 2008 NASDAQ OMX has discontinued the XLE equity operations system. Current XLE members that are also FINRA members can apply to waive-in to NASDAQ membership. Non-FINRA members can apply through the regular NASDAQ membership process. Applications for NASDAQ membership are located on the Membership page on the NASDAQ Trader® website.

 

All Products

Technical Account Management Group (TAMG)
Requests for new or additional infrastructure connections and application specifications.

General number: (215) 496-5310

 

Trading Floor System Support Group

Resolve Trading application and system problems.

General number: (215) 496-1571

Primary contact:
Pat Reaney, Manager
(215) 496-1571

Secondary contact:
Dave Cameron, Senior Analyst
(215) 496- 1571

 

Computer Operations

Address firm communication line connectivity issues.

General number: (215) 496-5052
Primary contact: Ed Ripoli - (215) 496-6715

 

 

PHLX XL

Help Desk

Address Options trade pricing and execution issues, and provide order status.

General number: (215) 496-5101

Primary contact:
Rene Warrington, Director
(215) 496-5101

Secondary contact:
Bob Carey, Service Desk Supervisor
(215) 496-5101

 

Development Group

Schedule and perform PHLX XL application testing.

Primary contact: Herman Gottfried - (215) 496-5678
Secondary contact: Marty Sonntag - (215) 496-5458

 

 

PHLX XLE

Help Desk

General number: 1-877-678-PHLX

Primary contact:
John J. Egan, Manager
(215) 496-5311

Secondary contact:
Ryan P. Hannigan, Manager
(215) 496-5311

 

 

PBOT

PBOT Market Operations Desk

Address PBOT trade pricing and execution issues, and provide order status.

General number: (215) 496-5101

Primary contact:
Dennis Boylan, Director of Market Operations
(215) 496-5338

 

Development Group

Schedule and perform PBOT XL application testing.

Primary contact: Herman Gottfried (215) 496-5678
Secondary contact: Marty Sonntag (215) 496-5458

 

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